Privacy Policy

How we collect, use, and protect your information

Effective Date: 30th April 2026

This Privacy Policy (the "Policy") outlines how ictclearningsolutions.com (the "Platform") collects, uses, maintains, and discloses information from its users. The Platform includes the ictclearningsolutions.com website (the "Website"), any content, public forums, and services offered through the Website, and any mobile applications (the "Application").

This Policy details our practices regarding user information, your privacy rights, and the choices you have regarding your information. This Policy applies to all users of the Platform, collectively referred to as "Learners," "You," or "Your".

By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform.

1. Personal Information

Personal Information shall mean the information which identifies a Learner i.e., first and last name, identification number, email address, age, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter on the Platform.

Sensitive Personal Information shall include (i) passwords and financial data, (ii) health data, (iii) official identifier (such as biometric data, aadhar number, social security number, etc.), (iv) information about sexual life, sexual identifier, race, ethnicity, political or religious belief, (v) account details and passwords, or (vi) other data categorized as 'sensitive personal data' under applicable Data Protection Laws.

2. Information We Collect

We may collect both personal and non-personal identifiable information from You in a variety of ways, including, but not limited to, when You visit our Platform, register on the Platform, and in connection with other activities, services, features or resources we make available on our Platform.

  • Personal Identifiable Information: We may collect personal-identifiable information such as Your name and email address to enable Your access to the Platform and services/products offered therein.
  • Non-Personal Identifiable Information: When You interact with our Platform, we may collect non-personal-identifiable information such as the browser name, language preference, referring site, and the date and time of each user request.
  • Cookies: To enhance User experience, our Platform may use 'cookies'. You may choose to set Your web browser to refuse cookies, or to notify You when cookies are being sent.

3. How We Use and Share the Information Collected

We may collect and use Your Personal Information for the following purposes:

  • To provide access to our Platform and/or the services/products offered therein: We use Your information to allow You to access the Platform and the services/products offered therein.
  • To improve our Platform and maintain safety: We use Your information to improve and customize the Platform and services/products offered by us.
  • To communicate with You or market our services/products: We may use the email address submitted by You to communicate with You about Your orders, our offers, new products, services or to receive Your feedback.

We do not sell, trade, or otherwise exploit Your personal-identifiable information to others.

4. Your Choices

  • Limit the information You provide: You always have an option to choose the information You provide to us.
  • Limit the communications You receive from us: You will have the option to choose what kind of communication You would like to receive from us.
  • Reject Cookies: You may reject or remove cookies from Your web browser.

5. Your Rights

  • Right to Confirmation and Access: You have the right to get confirmation and access to your Personal Information.
  • Right to Correction: You have the right to ask us to rectify your Personal Information that you think is inaccurate.
  • Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information.
  • Right to Erasure: You have the right to request erasure of your Personal Information from our Platform.

6. Protection of Your Information

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal Information or such other data on the Platform.

7. Third Party Websites

You may find links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We are not responsible for the practices employed by such websites.

8. Cross-Border Data Transfer

Your information including any Personal Information is stored, processed, and transferred in and to the Amazon Web Service (AWS) servers and databases located in India.

9. Duration for Which Your Information is Stored

We will retain Your information for as long as it is required for us to retain for the purposes stated hereinabove, including for the purpose of complying with legal obligation or business compliances.

10. Modification to Privacy Policy

We may modify, revise or change our Policy from time to time; when we do, we will revise the 'updated date' at the beginning of this page.

11. Grievances

If you have any questions about this Policy, wish to exercise your rights, concerns about privacy or grievances, please write to us with a thorough description via email to hello@ictclearningsolutions.com.

Country Specific Additional Rights

Terms Applicable If You Are an Indian Resident

If you are located in India, you may have the following rights under the Personal Data Protection Bill (PDPB):

  • Right to Confirmation and Access
  • Right to Correction
  • Right to Data Portability
  • Right to be Forgotten
  • Right to Erasure

Terms Applicable If You Are a Resident of UK, EU or EEA

If you are located in the United Kingdom (UK) or European Union (EU) or European Economic Area (EEA), you have the following rights under the UK and EU General Data Protection Regulation (GDPR):

  • Right to access Your Personal Information
  • Right to Rectification
  • Right to Erasure
  • Right to object to Processing
  • Right to restrict Processing
  • Right to Data Portability
  • Right to make a complaint to a government supervisory authority

Terms Applicable If You Are a California State Resident

If you are a California state resident, you have the following rights under the CCPA:

  • The right to access the Personal Information that we hold on you
  • The right to know what Personal Information we intend on collecting
  • The right to opt in or out of marketing, analytics, and other similar activities
  • The right to equal services without discrimination
  • The right to request deletion of Personal Information